Product reference and member ID card guide (pdf) Updated 10/2012
MAPAM presentation (pdf)
Employee Advantage provider training (pdf)
City of Worcester provider training (pdf) 2011 HEDIS® measures Measures for preventive health care and condition-specific care.
2011 HEDIS® measures Measures for preventive health care and condition-specific care.
Healthwise® Knowledgebase Because your patients’ health is important to us, we want to help them make better decisions. This easy-to-use online health resource tool can assist you in encouraging your patients to optimize their health care.
Provider orientation A downloadable and printable version of FCHP's provider orientation presentation.
GIC provider tiering methodology Group Insurance Commission’s (GIC) Clinical Performance Improvement Initiative (CPII) has adjusted its physician tiering methodology for 2010.
Beacon Health Strategies The Beacon Health Strategies Web site offers providers helpful, up-to-date information about behavioral health topics and benefits. Providers can find regularly updated "frequently asked questions," downloadable forms, eServices such as member eligibility verification and claims, and level-of-care information as well as clinical guidelines.
Massachusett Health Quality Partners (MHQP) MHQP provides reliable information to help physicians improve the quality of care they provide their patients and help consumers take an active role in making informed decisions about their health care.
HealthCare Administrative Solutions, Inc. (HCAS)HCAS was founded in January 2005 as the result of a commitment by leading Massachusetts health plans, including Fallon Community Health Plan, to collaborate on administrative simplification initiatives for providers. Visit the HCAS site (the link above) for more information.