Contact us

Reach our Hanover customer service team:

1-855-240-1200 (TTY users please call TRS Relay 711.)
Monday, Tuesday, Thursday, and Friday from 8 a.m. to 6 p.m. and Wednesday from 10 a.m. to 6 p.m.
contactcustomerservice@fchp.org

Important information

Find a doctor

Search FCHP's Find a doctor tool

Other information

Frequently asked questions
It Fits! fitness reimbursement form (pdf, 306 KB)

FCHP Direct Care provides access to a network that is smaller than The Advantage Plan network. In this plan, members have access to network benefits only from the providers in FCHP Direct Care. Please consult the FCHP Direct Care provider directory—a paper copy can be requested by calling our Customer Service Department at 1-855-240-1200—or visit the Find a Doctor tool to determine which providers are included in FCHP Direct Care.